Last updated: July 30, 2026
 

Welcome to 365 Collective. These Terms and Conditions govern your access to and use of www.365-collective.com, including any purchases, accounts, events, community features, communications, and other services offered through the website. Throughout these Terms, “365 Collective,” “we,” “us,” and “our” refer to 365 Collective. “You” and “your” refer to any person accessing the website, creating an account, purchasing a product, registering for an event, or otherwise interacting with our services. By accessing the website or using our services, you agree to these Terms. If you do not agree, you should not use the website.
 

1. Eligibility

You must be at least 18 years old to make a purchase, create an account, or enter into a legally binding agreement through the website.

Individuals under 18 may use the website only with the involvement and permission of a parent or legal guardian.

By using the website, you represent that the information you provide is accurate and that you have the legal capacity to agree to these Terms.
 

2. Changes to These Terms

We may update these Terms periodically to reflect changes to our business, website, products, services, or legal obligations.

The revised Terms will become effective when posted on the website unless otherwise stated. The “Last updated” date at the top of this page indicates when the Terms were most recently revised.

Your continued use of the website after revised Terms are posted constitutes acceptance of the updated Terms.
 

3. Products and Product Information

We attempt to describe and display our products as accurately as possible. However, product colors and appearance may vary depending on lighting, photography, screen settings, production differences, and the device used to view the website.

Measurements and sizing information are approximate unless specifically stated otherwise.

We reserve the right to:

• Modify product designs, materials, specifications, packaging, and pricing;

• Limit the quantity of products available for purchase;

• Discontinue a product or colorway;

• Correct inaccurate product descriptions or pricing errors; and

• Refuse or cancel an order when reasonably necessary.

Product availability is not guaranteed. Limited-release products may not be restocked after they sell out.
 

4. Orders and Order Acceptance

Placing an order does not guarantee that the order has been accepted.

After an order is placed, you may receive an automated confirmation acknowledging that we received the order. This confirmation does not necessarily constitute final acceptance.

We may refuse, limit, or cancel an order for reasons including:

• Insufficient inventory;

• Incorrect product or pricing information;

• Suspected fraud or unauthorized payment activity;

• Payment-processing failure;

• Violation of purchase limits;

• Resale activity;

• An invalid or undeliverable shipping address; or

• Other circumstances that reasonably prevent us from completing the order.

If we cancel an order after payment has been collected, we will issue a refund to the original payment method.
 

5. Pricing, Payment, and Taxes

All prices are listed in U.S. dollars unless otherwise stated.

Prices may change without notice. The applicable price is the price displayed when the order is submitted, subject to correction of obvious errors.

You agree to provide current, complete, and accurate billing and payment information.

Payments may be processed by Wix Payments or another third-party payment provider. Your use of those payment services may also be governed by the provider’s terms and privacy practices.

You authorize us and our payment providers to charge the payment method selected at checkout for:

• Product charges;

• Shipping and delivery fees;

• Applicable taxes; and

• Any other charges clearly disclosed before checkout is completed.

Applicable sales tax will be calculated and collected when required by law.
 

6. Inventory and Purchase Limits

Inventory is tracked by product and product variation. Adding an item to your cart does not reserve the item.

An item may sell out before checkout is completed. Inventory discrepancies may occasionally occur because of simultaneous purchases, damaged merchandise, technical errors, or inventory adjustments.

We may impose purchase limits on limited-release products. We may cancel orders that appear to circumvent those limits, including multiple orders placed using related names, addresses, email accounts, or payment methods.

Products purchased through the website are intended for personal use unless we have approved another arrangement in writing. Unauthorized resale may result in cancellation of an order or restriction of future purchases.
 

7. Shipping and Delivery

Shipping availability, prices, processing estimates, and delivery estimates are described in our Shipping Policy, which is incorporated into these Terms.

Processing and delivery dates are estimates unless expressly guaranteed. Delivery may be affected by weather, carrier delays, address errors, high order volume, holidays, supply disruptions, or circumstances outside our reasonable control.

Customers are responsible for entering a complete and accurate shipping address. We are not responsible for delays or losses resulting from incorrect information submitted by the customer, except where required by law.

If we cannot ship an order within the stated or legally required time, we will provide any notice, cancellation opportunity, or refund required by applicable law.

Once an order has been transferred to the shipping carrier, tracking and delivery updates may be provided by the carrier.
 

8. Local Pickup

When local pickup is available, customers must follow the pickup instructions included in the order confirmation or pickup notification.

Customers may be required to present:

• The order confirmation;

• The customer’s name;

• A government-issued photo identification; or

• Other reasonable verification.

Orders should not be collected until a pickup-ready notification has been received.

Unclaimed pickup orders will be handled according to our Shipping Policy or Return & Refund Policy.
 

9. Returns, Replacements, and Refunds

Purchases are subject to the Return & Refund Policy displayed on the website at the time of purchase. That policy is incorporated into these Terms.

Customers should review the Return & Refund Policy before submitting an order, particularly for products marked:

• Final sale;

• Limited release;

• Nonreturnable;

• Discounted; or

• Otherwise subject to special conditions.

If you receive an incorrect, defective, or damaged product, contact us within the timeframe stated in our Return & Refund Policy and provide the requested order information and photographs.

Approved refunds will generally be issued to the original payment method. Processing times may vary depending on the payment provider or financial institution.

Nothing in these Terms limits any nonwaivable consumer rights provided by applicable law.
 

10. Discount Codes and Promotions

Discount codes, giveaways, promotional offers, and special pricing may be subject to additional restrictions.

Unless otherwise stated:

• Promotions cannot be combined;

• Discounts cannot be applied to previous purchases;

• Discounts have no cash value;

• Promotions may exclude certain products;

• Promotional products remain subject to availability; and

• We may modify or end a promotion at any time before an eligible purchase is completed.

We may reject or cancel the use of a discount code obtained or used through fraud, technical manipulation, unauthorized publication, or other misuse.
 

11. Customer Accounts

You may have the option to create a customer account.

You are responsible for:

• Maintaining the confidentiality of your login credentials;

• Providing accurate account information;

• Restricting access to your account and devices; and

• Informing us promptly of suspected unauthorized access.

You are responsible for activity conducted through your account unless otherwise required by law.

We may suspend or terminate an account that is used for fraud, abuse, harassment, unauthorized resale, security violations, or other conduct that violates these Terms.
 

12. Email and Electronic Communications

By using the website, submitting an order, or contacting us electronically, you consent to receive transactional communications electronically. These may include:

• Order confirmations;

• Payment receipts;

• Shipping updates;

• Pickup notifications;

• Account notices;

• Event information; and

• Customer-support messages.

Marketing emails are optional. You may unsubscribe from promotional emails using the unsubscribe link included in the message.

Unsubscribing from marketing emails will not prevent necessary transactional or account-related communications.
 

13. Events and Community Activities

365 Collective may organize, promote, host, or participate in activities such as:

• Group runs;

• Walks;

• Workouts;

• Hikes;

• Fitness challenges;

• Social gatherings;

• Product launches;

• Community events; and

• Other physical or recreational activities.

Participation in physical activity is voluntary and may involve inherent risks, including physical exertion, falls, collisions, environmental conditions, dehydration, injury, illness, property loss, or other foreseeable and unforeseeable risks.

You are responsible for determining whether you are physically capable of participating. Consult a qualified healthcare professional before beginning a new exercise program or participating in an activity when appropriate.

Event participants must follow reasonable instructions, venue rules, safety requirements, and applicable laws.

Certain events may require a separate:

• Registration agreement;

• Assumption-of-risk form;

• Liability release;

• Medical acknowledgment;

• Photography or media release; or

• Parent or guardian consent form.

These Terms are not intended to replace any event-specific agreement.

We may modify, postpone, relocate, or cancel an event because of weather, safety concerns, permit requirements, low participation, venue availability, public-health considerations, or other circumstances.

Any refund or credit for a canceled or modified event will be governed by the terms disclosed during registration.
 

14. Fitness and Wellness Information

Information presented through the website, community content, events, emails, or social media is provided for general educational and informational purposes.

It is not intended to constitute:

• Medical advice;

• Medical diagnosis or treatment;

• Physical therapy;

• Nutrition therapy;

• Mental-health treatment; or

• A substitute for advice from a qualified professional.

Individual fitness, nutrition, recovery, and health needs vary. You assume responsibility for decisions made based on general information provided by 365 Collective.

Seek appropriate professional advice before making material changes to your exercise, nutrition, supplement, rehabilitation, or health practices.
 

15. User Content

You may be able to submit photographs, videos, reviews, comments, messages, event content, or other material through the website or a designated 365 Collective submission channel.

You retain ownership of content you create.

By knowingly submitting content to us for publication or promotional use, you grant 365 Collective a nonexclusive, worldwide, royalty-free license to reproduce, display, edit, format, distribute, and use that content in connection with our website, social media, emails, advertising, community features, and brand materials.

You represent that:

• You own the content or have permission to submit it;

• The content does not violate another person’s rights;

• Any individuals shown have provided necessary permission; and

• The content is not unlawful, misleading, defamatory, or infringing.

We are not required to publish submitted content and may remove it at our discretion.

For substantial advertising campaigns, testimonials, professional photography, or identifiable event media, we may require a separate written release.

16. Reviews and Testimonials

Reviews and testimonials must reflect the contributor’s honest experience.

You may not submit:

• False or misleading reviews;

• Reviews written on behalf of another person;

• Reviews generated through impersonation;

• Undisclosed paid endorsements;

• Content containing threats, harassment, discrimination, or unlawful material; or

• Content that infringes intellectual-property or privacy rights.

We may moderate or remove content that violates these requirements.
 

17. Intellectual Property

The website and its contents are owned by or licensed to 365 Collective and are protected by applicable intellectual-property laws.

Protected materials may include:

• The 365 Collective name;

• Logos and emblems;

• Product names;

• Apparel designs;

• Photographs;

• Videos;

• Graphics;

• Website layouts;

• Written copy;

• Event materials; and

• Other original brand content.

You may access the website for personal, noncommercial use.

You may not copy, reproduce, modify, distribute, sell, publish, scrape, imitate, or commercially exploit our content without prior written permission.

No license or ownership interest is granted except for the limited right to use the website in accordance with these Terms.
 

18. Prohibited Conduct

You may not use the website to:

• Violate any applicable law;

• Commit fraud or submit false information;

• Interfere with website security or functionality;

• Upload malicious code;

• Attempt unauthorized access to accounts or systems;

• Scrape or automatically collect website data without permission;

• Infringe intellectual-property, privacy, or publicity rights;

• Harass, threaten, or impersonate another person;

• Circumvent inventory or purchasing limits;

• Submit fraudulent payment disputes or chargebacks;

• Use website content for unauthorized commercial purposes; or

• Engage in conduct that may harm 365 Collective, its customers, event participants, or service providers.
   

19. Third-Party Services and Links

The website may integrate or link to third-party services, including:

• Wix;

• Payment providers;

• Shipping carriers;

• Social-media platforms;

• Email providers;

• Mapping services;

• Event platforms; and

• Analytics providers.

We do not control third-party services and are not responsible for their content, security, availability, terms, or privacy practices.

Your use of a third-party service is subject to that provider’s applicable agreements.
 

20. Disclaimer of Warranties

To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that:

• The website will always be uninterrupted or error-free;

• All defects will be corrected immediately;

• Product availability will remain unchanged;

• Website content will always be complete or current; or

• The website will be free from all harmful components.

Certain jurisdictions do not allow the exclusion of implied warranties. In those jurisdictions, these exclusions apply only to the extent permitted by law.
 

21. Limitation of Liability

To the fullest extent permitted by law, 365 Collective and its owners, employees, contractors, representatives, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to:

• Use of or inability to use the website;

• Delayed or unavailable services;

• Third-party platforms;

• Unauthorized account access;

• Loss of data;

• Community activities;

• Event participation; or

• Reliance on general fitness or wellness information.

To the fullest extent permitted by law, our aggregate liability arising from a product purchase will not exceed the amount paid for the product or service giving rise to the claim.

These limitations do not apply where liability cannot legally be limited or excluded.
 

22. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless 365 Collective and its owners, employees, contractors, representatives, and service providers from claims, liabilities, losses, damages, and reasonable expenses arising from:

• Your violation of these Terms;

• Your unlawful or improper use of the website;

• Content you submit;

• Your violation of another person’s rights; or

• Fraudulent, abusive, or unauthorized conduct associated with your account.

This section does not require you to indemnify any party for conduct that cannot legally be indemnified.
 

23. Suspension and Termination

We may suspend, restrict, or terminate access to the website, an account, an event, or a service when reasonably necessary to:

• Protect customers or participants;

• Prevent fraud or security threats;

• Enforce these Terms;

• Comply with legal requirements; or

• Protect our business and intellectual property.

Sections that by their nature should remain effective after termination will survive, including provisions relating to intellectual property, disclaimers, liability, indemnification, and dispute resolution.
 

24. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Subject to any rights or procedures that cannot legally be waived, disputes relating to these Terms, the website, or our services will be brought in the appropriate state or federal courts located in San Diego County, California.

Nothing in this section limits any consumer protection rights that apply under the laws of your state of residence.
 

25. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in effect.
 

26. No Waiver
Our failure to enforce a provision of these Terms does not waive our right to enforce that provision later.
 

27. Entire Agreement

These Terms, together with the policies and agreements incorporated by reference, constitute the entire agreement between you and 365 Collective concerning your use of the website and services.

Related policies may include:

• Privacy Policy;

• Shipping Policy;

• Return & Refund Policy;

• Event-specific terms; and

• Any promotion-specific rules.

If a separate policy directly conflicts with these Terms regarding a specific transaction or event, the more specific policy will control for that matter.
 

28. Contact Information

Questions about these Terms may be submitted to:

365 Collective
Email: join365collective@gmail.com
Website: www.365-collective.com