Privacy Policy

Last updated: July 31, 2026

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365 Collective respects your privacy. This Privacy Policy explains how 365 Collective (“365 Collective,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit www.365-collective.com, purchase our products, create an account, subscribe to communications, register for an event, submit content, or otherwise interact with us.

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By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

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1. Information We Collect

We may collect information directly from you, automatically through your use of the website, and from service providers or other third parties.

Information you provide to us

Depending on how you interact with 365 Collective, you may provide:

• Your name

• Email address

• Telephone number

• Billing and shipping addresses

• Account login information

• Products purchased or viewed

• Order details and purchase history

• Product preferences

• Customer-support messages

• Return, refund, or replacement information

• Event registrations

• Survey or giveaway responses

• Reviews, comments, photographs, videos, or other content

• Partnership, ambassador, or representative inquiries

• Any other information you choose to provide

When local pickup is available, we may also collect information necessary to coordinate and verify the pickup. Payment information.

Payments are processed through Wix Payments, PayPal, or other payment providers made available at checkout.

Payment providers may collect information such as your payment-card number, expiration date, security code, billing address, and transaction details. 365 Collective does not intentionally store your complete payment-card information on its own systems.

Payment providers process information according to their own privacy policies and terms.

Information collected automatically

When you visit or interact with the website, Wix and other authorized service providers may automatically collect information including:

• Internet Protocol address

• Device type

• Browser type

• Operating system

• General geographic location

• Language and time-zone settings

• Pages viewed

• Products viewed

• Links or buttons selected

• Referring website or source

• Date and time of visits

• Session activity

• Shopping-cart activity

• Website errors and performance information

• Cookie and similar technology identifiers

This information helps operate the website, remember preferences, maintain security, understand site performance, and improve the customer experience.

Information from third parties

We may receive information from third parties such as:

• Wix

• Payment providers

• Shipping carriers

• Email-marketing providers

• Analytics providers

• Advertising platforms

• Social-media platforms

• Event or community platforms

• Fraud-prevention providers

For example, a shipping carrier may provide delivery-status information, and an advertising platform may provide information about whether an advertisement resulted in a website visit or purchase.

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2. How We Use Information

We may use collected information to:

• Process and fulfill orders

• Collect payments

• Provide order, shipping, delivery, and pickup updates

• Manage returns, refunds, and replacements

• Maintain customer accounts

• Provide customer support

• Respond to questions and requests

• Manage product inventory

• Detect and prevent fraud or unauthorized transactions

• Protect the website, customers, and business

• Register participants for events or community activities

• Communicate event details and changes

• Administer promotions, giveaways, or challenges

• Send marketing communications when permitted

• Provide product-drop and restock notifications

• Personalize website content

• Measure website traffic and engagement

• Understand how visitors find and use the website

• Improve our products, services, communications, and website

• Maintain business and financial records

• Enforce our Terms and Conditions and other policies

• Comply with legal, tax, accounting, and regulatory obligations

• Establish, exercise, or defend legal claims

We may also use information for another purpose that is disclosed when the information is collected.

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3. How We Disclose Information

We may disclose information to the following categories of recipients.

Website and technology providers

Our website is hosted and operated using Wix. Wix may process information required to host the website, provide online-store functionality, support customer accounts, maintain security, process orders, provide analytics, and operate related website features.

Payment providers

We disclose transaction-related information to payment providers so they can authorize payments, process refunds, prevent fraud, and manage disputes or chargebacks.

Shipping and fulfillment providers

We may disclose your name, delivery address, telephone number, email address, and order details to shipping carriers, fulfillment providers, and local-pickup personnel as necessary to fulfill your order.

Marketing and communication providers

We may use providers that help us send:

• Order-related communications

• Email newsletters

• Product announcements

• Restock notifications

• Event information

• Abandoned-cart reminders

• Customer surveys

These providers may process contact information and communication activity on our behalf.

Analytics and advertising providers

We may use analytics or advertising tools to understand website activity, measure marketing effectiveness, and provide relevant advertising.

These providers may receive device information, cookie identifiers, IP addresses, website activity, and information about interactions with advertisements.

Professional advisers and business providers

We may disclose information to accountants, attorneys, insurers, consultants, contractors, fraud-prevention services, and other professional advisers when reasonably necessary.

Legal and safety disclosures

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with a law, court order, subpoena, or government request

• Protect the rights, property, or safety of 365 Collective

• Protect customers, event participants, or other individuals

• Investigate suspected fraud or unlawful conduct

• Enforce our policies or agreements

• Respond to or defend against legal claims

Business transfers

If 365 Collective is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

With your direction or consent

We may disclose information when you direct us to do so or otherwise provide consent.

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4. Cookies and Similar Technologies

Our website and its service providers may use cookies, pixels, tags, web beacons, local storage, and similar technologies.

These technologies may be used to:

• Operate essential website functions

• Maintain the shopping cart

• Remember preferences

• Keep customer accounts secure

• Process checkout

• Understand website performance

• Measure traffic and engagement

• Detect errors or fraud

• Analyze marketing campaigns

• Support advertising

Cookies may be categorized as:

Essential cookies

These cookies are required for website security, navigation, account features, shopping-cart functionality, and checkout. The website may not function properly without them.

Functional cookies

These cookies remember selections and preferences to provide improved website functionality.

Analytics cookies

These cookies help us understand website visits, traffic sources, page activity, and website performance.

Advertising cookies

These cookies may be used to measure advertisements, understand marketing performance, and display advertising based on browsing activity.

You can manage nonessential cookies through the cookie banner or privacy settings available on the website. You may also adjust your browser settings to block or delete cookies. Blocking certain cookies may affect website functionality.

Wix recommends informing visitors about cookies and allows site owners to add a consent banner and link it to the website’s Privacy Policy.

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5. Analytics and Advertising

Keep this section only if you connect analytics, Meta Pixel, Google Ads, TikTok Pixel, or similar tools.

We may use services such as:

• Wix Analytics

• Google Analytics

• Meta Pixel

• Google Ads

• TikTok Pixel

• Other advertising or measurement platforms

These tools may use cookies and similar technologies to collect information about website activity and interactions with advertisements.

The providers may combine information collected through our website with information obtained through other websites, applications, or services, according to their own privacy policies.

You can manage certain tracking technologies through our cookie settings and through the privacy or advertising controls offered by the relevant provider.

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6. Sale or Sharing of Personal Information

365 Collective does not sell personal information to third parties in exchange for money.

However, some privacy laws may define the use of advertising cookies or disclosure of identifiers to advertising partners as a “sale,” “sharing,” or use for targeted advertising, even when no money is exchanged.

When applicable, you may manage advertising cookies using the website’s cookie settings or submit a request using the contact information below.

Do not claim that you do not “share” information if you activate Meta Pixel, Google advertising tools, TikTok Pixel, or similar cross-site advertising technologies without obtaining appropriate consent or providing required controls.

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7. Email Marketing

You may choose to receive marketing emails about:

• New product releases

• Restocks

• Events

• Challenges

• Promotions

• Brand updates

• Community opportunities

You can unsubscribe from promotional emails by selecting the unsubscribe link included in the message.

Unsubscribing from marketing communications does not stop necessary transactional communications, such as order confirmations, shipping updates, account notices, or customer-support responses.

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8. Abandoned Carts

When you begin checkout but do not complete an order, we may use the contact and cart information you provided to send an abandoned-cart reminder.

You may unsubscribe from promotional abandoned-cart communications using the instructions included in the message, where applicable.

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9. Customer Accounts

If you create a customer account, we may maintain your:

• Contact details

• Saved addresses

• Order history

• Preferences

• Account activity

You are responsible for maintaining the confidentiality of your login information and informing us if you believe your account has been accessed without authorization.

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10. Events and Community Activities

If you register for an event or community activity, we may collect information necessary to administer the event, including:

• Name

• Contact information

• Registration status

• Emergency contact information, when appropriate

• Attendance information

• Waiver acknowledgment

• Communication preferences

• Photographs or videos submitted or captured at the event

We do not seek to collect detailed medical information through our general website. Certain events may request limited health, accessibility, emergency, or accommodation information when reasonably necessary for participant safety or accessibility.

Event information may also be governed by an event-specific registration agreement, liability waiver, or media release.

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11. Photographs, Videos, Reviews, and Public Content

Content you submit for publication may be visible to other visitors or shared through 365 Collective’s website, social-media channels, email communications, advertisements, or community materials.

Do not submit content containing personal information that you do not want made public.

Submitting content does not automatically authorize every commercial use. Additional permission or a separate media release may be requested when appropriate.

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12. Data Retention

We retain personal information for as long as reasonably necessary to:

• Complete transactions

• Maintain customer accounts

• Provide customer support

• Meet tax, accounting, and legal obligations

• Prevent fraud

• Resolve disputes

• Enforce agreements

• Maintain legitimate business records

Retention periods vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

We may delete, anonymize, or aggregate information when it is no longer reasonably necessary to retain it.

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13. Data Security

We and our service providers use administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.

You are responsible for using a strong password, protecting your account credentials, and notifying us promptly of suspected unauthorized activity.

The FTC advises businesses to collect only the information they need, protect it appropriately, and dispose of it securely when it is no longer required.

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14. Your Choices and Privacy Rights

Depending on where you live and subject to applicable law, you may have the right to:

• Request access to personal information

• Request correction of inaccurate information

• Request deletion of information

• Request information about how information is used or disclosed

• Withdraw consent where processing is based on consent

• Opt out of marketing communications

• Manage cookies and tracking technologies

• Opt out of certain targeted advertising, sales, or sharing

• Receive a portable copy of certain information

• Appeal the denial of a privacy request

These rights are not absolute and may be subject to verification, exceptions, and legal record-retention requirements.

To submit a request, email join365collective@gmail.com with the subject line “Privacy Request.”

Please include sufficient information for us to identify the relevant records and understand your request. We may need to verify your identity before completing certain requests.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

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15. California Privacy Disclosures

California residents may request information regarding personal information collected, used, or disclosed by 365 Collective, to the extent provided by applicable California law.

Categories of personal information that we may collect are described in Section 1. The business purposes for collecting and using information are described in Section 2. Categories of recipients are described in Section 3.

To submit a California privacy request, contact:

Email: join365collective@gmail.com
Subject: California Privacy Request

If 365 Collective becomes subject to additional California Consumer Privacy Act requirements, this Privacy Policy and the website’s privacy controls will be updated as necessary.

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16. Do Not Track Signals

Some browsers provide a “Do Not Track” signal.

Because there is not currently a universally accepted standard for responding to all Do Not Track signals, our website may not respond to traditional browser-based Do Not Track settings.

You may manage cookies through our cookie-consent tool and your browser settings. Where required by applicable law and supported by our website technology, we will process recognized opt-out preference signals.

Third parties providing analytics or advertising services may collect information about your online activities over time and across different websites or services, depending on the tools enabled on our website.

CalOPPA requires covered operators to disclose how they respond to Do Not Track signals and whether third parties may collect personally identifiable information concerning users’ online activities over time and across other websites.

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17. Children’s Privacy

The website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13.

If we learn that we collected personal information from a child under 13 without legally required parental consent, we will take reasonable steps to delete it.

A parent or legal guardian who believes a child provided personal information may contact us at join365collective@gmail.com

COPPA imposes special requirements on websites directed to children under 13 or operators with actual knowledge that they are collecting personal information from a child under 13.

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18. Visitors Outside the United States

365 Collective is based in the United States. If you access the website from another country, your information may be processed and stored in the United States or other countries where our service providers operate.

Privacy and data-protection laws in those locations may differ from the laws in your country.

If we intentionally market or ship to jurisdictions with additional privacy requirements, we may provide supplemental notices or consent options as required.

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19. Third-Party Websites

The website may contain links to social-media platforms, payment services, event services, shipping carriers, or other third-party websites.

365 Collective does not control the privacy or security practices of third parties. Review the applicable third party’s privacy policy before submitting information to it.

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20. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, business operations, service providers, or legal obligations.

The revised policy will be posted on this page with an updated “Last updated” date.

When required, we may provide additional notice of material changes through the website or by email.

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21. Contact Us

Questions or requests concerning this Privacy Policy may be directed to:

365 Collective
Website: www.365-collective.com
Email: join365collective@gmail.com
ge and link it conspicuously in the footer. Wix provides a specific workflow for adding Privacy Policy and Terms links to the footer.

1. Enable Wix’s cookie-consent banner and link it to this page.

2. Review the policy whenever you add Meta Pixel, Google Analytics, SMS marketing, a new email platform, event software, or another data-collection tool.

3. Avoid publishing your apartment address. Use a legitimate business mailing address capable of receiving legal correspondence.